(Act No. 10 of 2013) SWAZILAND COMMUNICATIONS COMMISSION (CONSUMER PROTECTION) REGULATIONS, 2016 (Under Section 54) In exercise of the powers conferred by Section 54 of the Swaziland Communications Commission Act, 2013, the Minister for Information, Communications and Technology makes the following Regulations –

ARRANGEMENT BY REGULATIONS
1. Citation and commencement
2. Interpretation
3. Scope
4. Objectives
5. Compliance with Regulations
6. Existing laws and regulations.

Citation and commencement

1. (1) These Regulations may be cited as the Swaziland Communications Commission (Consumer
Protection) Regulations, 2015.
(2) These Regulations shall come into force on the date of publication in the Government gazette

Interpretation

2. (1) In these Regulations, unless the context otherwise requires –
“Act” means the Swaziland Communications Commission Act, 2013;
“advertisement” has the meaning assigned to it in the Fair Trading Act, 2001;
“alternative dispute resolution procedure adjudicator (ADR adjudicator)” means a person appointed
by the Commission to resolve disputes out-of-court;
“Appeals Board” has the meaning assigned to it in the Act;
“business premises” in relation to a supplier means –

(a) any immovable retail premises where the activity of the supplier is carried out on a permanent basis,
or
(b) any movable retail premises where the activity of the supplier is carried out on a usual basis;
“consumer” has the meaning assigned to it in the Competition Act, 2013;
“data” has the meaning assigned to it in the Electronic Communications Act, 2013;
“digital content” means data which is supplied through an electronic communications network or an
electronic communications service;